Chicago Frequently Asked Questions
Can I drive the Charter Bus?
No, only our licensed and trained professional drivers can operate the charter buses to ensure safety and compliance with regulations. Passengers are not permitted to drive.
What is your cancellation policy?
Our cancellation policy varies by contract but generally requires notice in advance. Check your specific contract for detailed terms or coordinate with our customer service.
What is a Charter Bus?
A charter bus is a large, comfortable vehicle rented for group travel, offering amenities like ample seating, climate control, and luggage space, ideal for organized trips and events.
What if travel plans change?
If your travel plans change, contact us immediately. We will work to accommodate adjustments based on availability and terms outlined in your rental agreement.
How do I get a quote?
To get a quote, fill out the form on our website with details about your trip, including dates, destination, and group size. We’ll provide a personalized quote based on your information.
Is there a minimum rental time?
Yes, we require a minimum rental time. Specific requirements may vary based on your booking and the type of service.
Do your buses have air conditioning?
Yes, all our charter buses are equipped with air conditioning to ensure a comfortable travel experience regardless of the weather outside.
Are the charter buses handicap accessible?
Yes, we offer handicap-accessible charter buses equipped with features like wheelchair lifts and space for mobility devices. Ensure accessibility needs are specified when booking.
Can I request a specific driver?
While we cannot guarantee a specific driver, we ensure all our drivers are highly trained and professional. Requesting a preferred driver is possible but subject to availability.
When should I book?
We recommend booking as early as possible to secure your preferred date and vehicle. Booking at least a few weeks in advance helps ensure availability and better rates.
Do your buses have Wi-Fi?
Many of our charter buses are equipped with Wi-Fi. Availability may vary, so check with us when booking to confirm if Wi-Fi will be available on your selected bus.
How safe is a charter bus?
Charter buses are highly safe, with rigorous maintenance and regular inspections. Our professional drivers adhere to strict safety standards and regulations for secure travel.
What is included in my bus rental?
Your bus rental includes amenities like comfortable seating, air conditioning, and a professional driver. Additional features may vary based on the bus type and rental agreement.
How much does a charter bus rental cost?
The cost of a charter bus rental depends on factors like distance, duration, and bus type. Contact us for a detailed quote tailored to your specific needs and trip details.
Can I request a specific bus or color?
Specific bus requests or color preferences can be noted, but availability is subject to fleet options. We strive to accommodate requests when possible.
